Advantage Package

As a Decimal Factor client, you have access to our entire Advantage Package! This is absolutely FREE and is the reason we stand out in the market – through guarantees on rates, equipment and service we aim to make accepting card payments as enjoyable, hassle-free and advantageous for you as possible. Card payments should play an integral part of your business growth and so should we.

Service Guarantee - 24/7 Support, 365 days a year

  • Available around the clock to provide advice, information and support

Pricing Guarantee - Rates guaranteed throughout your contract!

  • We will meet or beat any lower rate offered by the competition during your contract.

Terminal Guarantee - Free warranty and software upgrades

  • Ensure your equipment is working and compliant at all times for free

Value Guarantee - Make card payments work for you!

  • Use Giftcards, Tax-free, DCC, Reporting and Business Cash Advance to grow your business

Foresight Guarantee - Always staying one step ahead in the right direction

  • We will keep you updated on the latest and best technology to ensure your business takes all the right turns

Our X Factor - Going the extra mile

  • UK-Based, committed and proactive teams to assist you every step of the way

Query Centre

  • Common queries and issues with full and detailed answers
  • Send a quick enquiry to using easy templates

Live Chat

  • Talk to our sales and customer services teams LIVE for quick answers and advice!

Consumerables

  • Order Paper Rolls with 1-click
  • Machine accessories – cradles, chargers, adapters, in-car chargers

Rewards for Referrals

  • Collect rewards points for every referral for both Merchant Services and Cash Advance
  • Spend these points on treats, days out, accessories, appliances etc.

Cash Advance

  • Information and testimonials on the Product
  • Request a pre-filled application to sign

Giftcards

  • Information on benefits, packages, designs, envelopes, holders and costs
  • Option for one free initial design by Decimal Factor Design team

Energy & Mobile Quotes

  • Upload a recent bill for no obligation quote in 24hours

Funding Information

  • Easy login to your online processing account
  • Contact information for Processors Customer Services departments
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